(2022 Update) Rooms To Go Credit Card Login, Payment, Customer Service, Cancel, and More

MySynchrony offers various benefits to its credit card holders. You can get preferred finance and private discount offers, make monthly payments conveniently, or get advanced notices of special events.

However, managing a Rooms To Go credit card can be difficult initially. If you are also starting at Rooms To Go, remember that:

You cannot make payments with your Room To Go credit card unless you have registered an account. After that, you can make payments using your registered account, the official app, the guest mode, and your phone. You can also mail your payment or pay it in an authorized store nearby.  

In the following guide, we have explained everything about Rooms To Go credit cards in detail. So, let’s dive into how you can register and log in, make payments, access customer service, and cancel your Rooms To Go credit card!

Rooms To Go: Credit Card Login

To make payment with Rooms To Go credit card, users are required to log in to their account. If you do not have an account, you should register your Rooms To Go account first.

Register Your Rooms To Go Account

The following steps show how you can create your Rooms To Go account:

  1. Visit the MySynchrony website.
  2. On the top right corner, go to the LOGIN button. A new window will open.
  3. Click on I want to Register at the bottom of the menu.
  4. The registration process on Synchrony is divided into the following sections:
  5. Account Lookup: Requires primary information like account number, last four digits of your SSN, and date of birth.
  6. Enter your basic information and click on Continue once done.
  7. Verification: A Rooms To Go account will pop up for confirmation.
  8. When the pop-up shows on the screen, click on Continue.
  9. Profile Setup: To complete your profile, you will be asked to create a unique username and password.
  10. Enter your username, password, and security questions (to help recover your account if you forget your username or password). Fill in your bank account information and enter your e-mail address to make payments later.
  11. Confirmation: The website will ask for confirmation before proceeding.
  12. Click on Continue to finish registering your Rooms To Go account.

Login to Your Rooms To Go Account

Once you have successfully registered your Rooms To Go account, you can follow these steps to log in to your account:

  • Visit the MySynchrony website.
  • On the top right corner, click on the LOG IN button.
  • Enter your username and password and click on LOG IN
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If you do not remember your account username or password, you can recover your account by clicking “I forgot my User Name or Password.” You might be asked to answer the security questions that you entered when registering your account.

Rooms To Go: Different Ways to Make Payment

MySynchrony allows users to make payments using different modes and ways. The following is everything you need to know to make payment with your Rooms To Go credit card.

Rooms To Go Credit Card: Payment Modes

You can choose to make your Rooms To Go credit card payment in the following ways:

  • One-time payment
  • Installments

In case of installments, the total sum will be scheduled into 12 payments which users have to pay every month. Typically, the platform selects the same day for monthly payments, with the time limited by 11:59 p.m. ET.

Rooms To Go Credit Card: Different Options for Payment

You can make payments with a long list of options, though generally, there are two primary ways:

  • Making payments using your registered account
  • Making payments as a guest

Payment Using Your Registered Account

The safest and easiest way to make a payment is to use your registered account. Follow these steps:

  • Log in to your account by following the steps mentioned above.
  • Enter your bank account number and bank routing number.
  • Proceed with the prompts appearing on the screen to make a payment.

Payment as a Guest

If you want to make a payment without wasting time registering or logging in, the platform offers a guest account for a quick approach. You can also use a guest account if you do not remember your account login details or are unable to recover your account.

The following is how you can make payment as a guest without going through a registration process:

  • Visit the MySynchrony website.
  • On the top right corner, click on the LOGIN button.
  • Click on PAY AS GUEST in the new window at the top of the menu.
  • Fill in your card number, the last four digits of your social security number, and your zip code. Fill in the CAPTCHA and click on FIND ACCOUNT.
  • Proceed with the prompts appearing on the screen to make payment as a guest.
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Other Ways to Make Payment

You can also make payments using:

  • Your phone
  • Mailing
  • The official mobile app
  • In-person payments

Let’s discuss all these payment methods in detail.

Using Your Phone

A quick way to make your Rooms To Go credit card payment is by using your phone, which you do by dialing 866-396-8254.

Remember that:

  • You will need to undergo a verification process before making a payment. For that, you will be asked the last four digits of your social security number to verify your identity.
  • You need to give your primary account information, such as your bank account and bank routing number, to proceed.
Mailing

If you are looking for a traditional transaction method, mailing might be best. You can mail checks and money orders to the official Rooms To Go credit card address.

However, note that you might be charged a fee if the mail reaches its destination after the due date. To avoid that, the bank suggests mailing your credit card payment coupon prior 7-10 business days to ensure it will reach the bank within time.

If you don’t have a credit card payment coupon, send your mail check or money order with your credit card account number written on it.

Also, make sure to send your mail to the official Rooms To Go credit card payment address:

Synchrony Bank

P.O. Box 960061

Orlando, FL 32896-0061

Using the Official Mobile App

Using the Rooms to Go mobile app is another fast and easy way to make payments. You can enjoy several benefits like a comfortable shopping experience, availing of promotional offers, and getting insight into your purchase status.

The app is available on both the Google Play Store and App Store. Once you have downloaded the app, launch it on your phone and follow these steps:

  • Log in to the app using your account. If you have not registered yet, you can make a new account on the app by clicking the Register button at the bottom of the screen.
  • After creating your account, log in by entering your username and password.
  • Go to the Account Summary tab.
  • Proceed with the prompts appearing on the screen until the Make a Payment button is on the screen.
  • Click on the button and fill in the required details to complete your payment.
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In-Person Payments

You can also pay your credit card bill by visiting a Rooms To Go store in your surroundings.

However, remember that:

  • Cash is not accepted. You can only use a debit card to make an in-person payment.
  • The number of stores is limited, so finding one nearby might not be easy.

Use the Rooms To Go store locator to find the nearest stores in the neighborhood and make your payments there.

Rooms To Go: Customer Care Service

The platform offers 24/7 customer service, which you can access through:

  • Live Chat
  • By Phone
  • By Mail
  • By Social Media Platforms

Let’s go through it all.

Live Chat

To chat with an agent live, follow these steps:

  • Visit the MySynchrony contact page.
  • Under the Get Help section, open Chat.
  • Select your account type from the Credit Card Partners list at the end of the section.
  • Click on ACCOUNT ACCESS.
  • On the Credit Card Partners webpage, click on the chat icon to talk to an agent.

By Phone

You can also contact customer care support by dialing their number: 1-866-419-4096.    

By Email

To send an email to the Rooms To Go customer service, follow these steps:

  • Visit the MySynchrony contact page.
  • Under the Get Help section, open Send us a Secure E-mail.
  • Select your account type from the Credit Card Partners list given at the end of the section.
  • Select ACCOUNT ACCESS.
  • Login to your account.
  • Click on Messages.

By Social Media Platforms

You can always ask questions on the official Rooms To Go social media platforms, such as:

Rooms To Go: Cancellation

If you want to cancel your Rooms To Go credit card account, dial 1-866-419-4096.

Bottom Line

Rooms To Go credit card has a lot to offer, including preferred finance offers, private discount offers, comfortable monthly payments conveniently, and more.

However, creating an account is mandatory to proceed any further. After that, you can make payments through various options, such as the website, the official app, or even in person.

If you have any queries about Rooms To Go credit cards, call their customer care service at 1-866-419-4096 or contact them via mail or other social platforms.