(2022 Update) Indigo Credit Card Login, Payment, Customer Service, Cancellation, and More

Indigo Mastercard is an unsecured credit card with easy prequalification and credit score requirements. Applicants with bad credit can also apply for this credit card.

Let us discuss what is Indigo credit card is, how to apply, customer support payment, and more.

Key Takeaways:

  • In case you need more support, you can contact at:
    • Indigo customer support helpline: 1-800-353-5920
    • Indigo customer support Fax: 503-268-4711
    • Technical Support helpline: 1-800-705-5144

What is Indigo Credit Card?

The Indigo credit card is issued by Celtic Bank, an FDIC-insured bank in Utah, US. It offers a credit card powered by Mastercard.

Indigo has different versions of Mastercard credit cards including the most widely used platinum card.

You can use it like any other credit card for online shopping, cash withdrawal, and other features wherever Mastercard is accepted.

Indigo Mastercard comes with a fixed APR and a low credit limit overall. Its different credit cards offer different credit limits of up to $1,000. However, most users get a credit limit of only up to $300.

On the other hand, this card appeal to customers with average or bad credit scores. It does not set any credit score limits for approval and most customers with a bad credit score can get approved.

How to Qualify for the Indigo Mastercard?

Before you apply for the card, you can easily check whether you prequalify for the card. The process is simple and takes a few minutes.

You’ll need the following to apply for Indigo Mastercard:

  • Must be 18 years old (19 years in AL).
  • Provide a physical residential address in the US.
  • Must have a valid US IP address (it simply means only US residents can apply).
  • Provide personal information, DOB, social security number, etc.

Additionally, Indigo will evaluate your credit score and credit history as well. It will look into your monthly income, debt ratio, and other financial metrics too.

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The pre-qualification process does not affect your credit score though. It will be a soft credit check and the initial approval will be quick.

How to Apply for Indigo MasterCard?

You’ll need some basic information points to apply for a prequalification check with Indigo. You can go the indigocard.com initially to register for a prequalification check.

Provide your name, address, DOB, email, and social security number. Then, click the “prequalify now” button to submit the information.

Once your prequalification is done, you’ll receive an invitation code in the mail. You can move on to the next step with this code now.

Go to the indigocard.com page and find the “Get Started” link. Choose the “received an offer” link and provide your received invitation code there.

It will take you to complete the credit card application process. Your Mastercard will be ready within two weeks and mailed to you at your registered postal address.

Indigo Mastercard Features at a Glance

Indigo Mastercard is highly touted as a good option for customers with bad credit. Let’s explore some key features of this card here.

Unsecured Card

Unlike other credit card options for customers with bad credit scores, Indigo Mastercard does not require collateral. It is an unsecured credit card and does not require a pledge.

Applicants do not need to deposit any cash as a security deposit. The approved limit will be fully available to you without any restrictions.

Credit Score Requirement

Applicants with bad credit scores can also apply. Indigo does not make a hard credit check. So, it will not further damage your credit score when you check for prequalification.

You can expect approval with a credit score above 500. However, your credit score will impact the approval and credit limit.

Credit Card Versions and Limits

Indigo issues Mastercard with different credit limits, designs, and features. It has multiple credit card versions.

The drawback here is that applicants cannot choose to apply for the preferred one. Indigo will issue a credit card after evaluating the credit score of the applicant.

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Most users get a credit limit of only $300. The maximum limit reportedly for these cards has been $1,000.

Annual Fee and Set Up Charges

Indigo Mastercard comes with different annual fees, set-up costs, and maintenance charges.

For example, the annual fees for these cards can range from $0 to $125 depending on which version is approved for you.

Again, applicants have no choice here. Most users pay an annual fee of $59. Some cards come with maintenance or set-up charges of $75 as well.

Interest Rate and Monthly Payments

The interest rate or annual percentage rate (APR) on Indigo Mastercard is usually the same for all versions.

It is currently around 29.9% for swipe transactions as well as for cash advances.

The cash advance fee is 5% or $5 whichever is higher. The foreign transaction fee is 1% of the transaction amount.

Indigo also charges a late fee, an over-limit fee, and a penalty fee of $41 each.

Credit Card Rewards

A big drawback of Indigo Mastercard is that it does not come with any type of reward or membership benefits.

The primary reason for that is the lower credit limit approved for most of its customers.

Payment Options and Auto Pay Feature

You can pay for your credit card through a check or payment order and send it to Indigo by post.

For convenience, you can pay online and pay directly from your bank account.

Moreover, you can set the auto-pay feature to make recurring monthly payments.

Does Indigo Credit Card Help You Build Credit?

Yes, Indigo Mastercard helps you build credit. It reports your credit card history to all three credit bureaus.

However, since the credit limit is too low, it may take time to improve your credit score solely by using the Indigo credit card.

Also, remember that a lower credit card limit means a higher credit utilization ratio. Chances are higher that you’ll always be using 100% of the available $300 credit limit.

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If you are late on the monthly minimum installments, your credit score will further be damaged.

Therefore, unsecured credit cards should be used carefully when using them for credit-building purposes.

How to Login into Indigo Credit Card Portal?

The first step is to register for your Indigo online account. You’ll need to provide personal information, email address, and social security number as mentioned above.

Once you have completed the registration process, you’ll get an invitation code. You can then use this code to apply for your Indigo Mastercard.

You can view credit card history, transaction details, payment options, and other features through https://indigo.myfinanceservice.com.

You can now register your Indigo Mastercard details to create a new “My finance Account”.

Once you get the username and password, you can use them to log in using the same link as mentioned above.

How to Contact Indigo Mastercard Customer Service?

You can reach out to Indigo credit card customer support through phone helpline, fax, or mail.

However, you cannot apply for a credit card through phone or printed application at the moment.

  • Indigo customer support helpline: 1-800-353-5920
  • Indigo customer support Fax: 503-268-4711
  • Technical Support helpline: 1-800-705-5144

How Can You Make an Indigo Credit Card Payment Bill?

There are many ways you can make a payment. You do it either by phone or by mail. By phone, you can contact me through the phone provided above. By mailing, you can do it through the following below:

  • Mailing Address:
    • Genesis FS Card Services
    • PO Box 4477
    • Beaverton, OR 97076-4477

What to Do if you want to Cancel Your Indigo Credit Card?

You’ll need to contact the customer support of Indigo Mastercard directly to cancel your credit card.

You can either reach them through the phone helpline or the mailing address mentioned above.

Make sure to clear all your dues and credit card bills before you apply for the cancelation of the credit card.